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Of course, you can return products purchased in our online store.
You have 14 days to do this in accordance with applicable law.

Download and print the RETURN FORM below.

Then complete all items and follow the steps below:

1. Prepare the receipt that was attached to your order.
2. Filled return form, the bill and the product you want to return in the shipping box.
3. Pack the returned products in the original packaging with the brand logo.
4. You can return the goods via Poczta Polska or any courier company.
5. Send the package to the following address:


F. H. U. OKNA Jerzy Kosim
ul. Zawierciańska 6
32-310 Klucze


6. Cash will be refunded within 14 days of delivery to the above address.

Remember that returned products should be intact, they cannot bear traces of use.


If you have any questions, please contact me by e-mail:, or by phone: +48 889 127 157.

More information can be found in the tab: Regulations.